{"id":1611,"date":"2011-06-22T08:27:19","date_gmt":"2011-06-22T13:27:19","guid":{"rendered":"http:\/\/www.urbecom.com\/blog\/?p=1611"},"modified":"2014-11-03T05:36:18","modified_gmt":"2014-11-03T10:36:18","slug":"la-satisfaccion-de-los-clientes-en-las-compras-online","status":"publish","type":"post","link":"https:\/\/www.urbecom.com\/blog\/la-satisfaccion-de-los-clientes-en-las-compras-online\/","title":{"rendered":"La satisfacci\u00f3n de los clientes en las compras online"},"content":{"rendered":"<p><img loading=\"lazy\" class=\"alignleft size-full wp-image-1612\" title=\"e-commerce\" alt=\"\" src=\"http:\/\/www.urbecom.com\/blog\/wp-content\/uploads\/2011\/06\/e-commerce.jpg\" width=\"412\" height=\"306\" srcset=\"https:\/\/www.urbecom.com\/blog\/wp-content\/uploads\/2011\/06\/e-commerce.jpg 412w, https:\/\/www.urbecom.com\/blog\/wp-content\/uploads\/2011\/06\/e-commerce-300x222.jpg 300w\" sizes=\"(max-width: 412px) 100vw, 412px\" \/>Estos d\u00edas, seguimos poni\u00e9ndote al d\u00eda de noticias que nos permiten a todos conocer como est\u00e1 el comercio online en Espa\u00f1a. Esto es muy importante si quieres <strong><a href=\"http:\/\/www.urbecom.com\">unirte al ecommerce<\/a><\/strong>. Hoy mismo, hemos visto una noticia en Internet que te puede dar muchos \u00e1nimos si quieres <strong>crear una tienda online<\/strong>: seg\u00fan un informe hecho p\u00fablico por Octilus.com, el 87,3% de las personas que realizan sus compras a trav\u00e9s de Internet, est\u00e1n verdaderamente satisfechos.<\/p>\n<p>Octilus, tambi\u00e9n se ha centrado en el estudio de los retos y oportunidades a los que se enfrentan los que pretenden crear una tienda online. Un 52% de las marcas de consumo tienen p\u00e1ginas web, sin embargo cuando se hace referencia a las <strong>tiendas online <\/strong>el n\u00famero disminuye considerablemente. Lo bueno es que son las peque\u00f1as tiendas las que se lanzan a <strong>crear una tienda online <\/strong>en el ciberespacio. Los usuarios, cada vez est\u00e1n m\u00e1s a gusto realizando sus compras por Internet por eso, son ya m\u00e1s de dos millones de personas las que se atreven. Esto supone un aumento del 13%. Si buscas las caracter\u00edsticas de los usuarios que m\u00e1s compras realizan por Internet, toma nota: hombres y mujeres de entre 20-50 a\u00f1os, de clase media-alta y que pueden utilizar habitualmente el ordenador, incluyendo las redes sociales e Internet en general.<\/p>\n<p>Si quieres <strong>crear una tienda online <\/strong>recuerda que Internet es el lugar perfecto para saber el grado de satisfacci\u00f3n de tus clientes. Lugares como los foros o las p\u00e1ginas Web de comparaciones son perfectos para ayudar a todos los que tienen una <strong>tienda online<\/strong>, saber c\u00f3mo es valorada por los compradores. Es por eso que muchas empresas centran todos sus esfuerzos en el e-merchandising.<\/p>\n<p>El e-merchandising son las t\u00e9cnicas m\u00e1s cl\u00e1sicas del marketing pero implantadas en Internet. Al <strong>crear una tienda online<\/strong>, recuerda que a diferencia de las tiendas f\u00edsicas podr\u00e1s tener un stock de productos mucho m\u00e1s amplio ya que no est\u00e1s limitado por un espacio. Esta mejora en el <strong>comercio online<\/strong>, tambi\u00e9n implica el aumento y la parici\u00f3n de empresas que se dedican, por ejemplo a los env\u00edos.<\/p>\n<p>Como ya te hemos explicado el tema del env\u00edo es muy importante y de \u00e9l depende muchas veces la satisfacci\u00f3n de los clientes. No te olvides, si quieres <strong>crear una tienda online<\/strong>, que los clientes que compran en las tiendas online tienen muy claras sus prioridades.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Estos d\u00edas, seguimos poni\u00e9ndote al d\u00eda de noticias que nos permiten a todos conocer como est\u00e1 el comercio online en Espa\u00f1a. Esto es muy importante si quieres unirte al ecommerce. Hoy mismo, hemos visto una noticia en Internet que te puede dar muchos \u00e1nimos si quieres crear una tienda online: seg\u00fan un informe hecho p\u00fablico [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[12],"tags":[22,327,27],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>La satisfacci\u00f3n de los clientes en las compras online - Blog de comercio electr\u00f3nico, Ecommerce y Marketing Online | urbeCOM<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.urbecom.com\/blog\/la-satisfaccion-de-los-clientes-en-las-compras-online\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"La satisfacci\u00f3n de los clientes en las compras online - Blog de comercio electr\u00f3nico, Ecommerce y Marketing Online | urbeCOM\" \/>\n<meta property=\"og:description\" content=\"Estos d\u00edas, seguimos poni\u00e9ndote al d\u00eda de noticias que nos permiten a todos conocer como est\u00e1 el comercio online en Espa\u00f1a. Esto es muy importante si quieres unirte al ecommerce. Hoy mismo, hemos visto una noticia en Internet que te puede dar muchos \u00e1nimos si quieres crear una tienda online: seg\u00fan un informe hecho p\u00fablico [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.urbecom.com\/blog\/la-satisfaccion-de-los-clientes-en-las-compras-online\/\" \/>\n<meta property=\"og:site_name\" content=\"Blog de comercio electr\u00f3nico, Ecommerce y Marketing Online | urbeCOM\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/urbecom\" \/>\n<meta property=\"article:published_time\" content=\"2011-06-22T13:27:19+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2014-11-03T10:36:18+00:00\" \/>\n<meta property=\"og:image\" content=\"http:\/\/www.urbecom.com\/blog\/wp-content\/uploads\/2011\/06\/e-commerce.jpg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@urbecom\" \/>\n<meta name=\"twitter:site\" content=\"@urbecom\" \/>\n<meta name=\"twitter:label1\" content=\"Escrito por\" \/>\n\t<meta name=\"twitter:data1\" content=\"Redaccion\" \/>\n\t<meta name=\"twitter:label2\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.urbecom.com\/blog\/#organization\",\"name\":\"UrbeCOM Ecomercio S.L.\",\"url\":\"https:\/\/www.urbecom.com\/blog\/\",\"sameAs\":[\"https:\/\/es.pinterest.com\/Urbecom\/\",\"https:\/\/www.youtube.com\/user\/urbecom\",\"https:\/\/www.facebook.com\/urbecom\",\"https:\/\/twitter.com\/urbecom\"],\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\/\/www.urbecom.com\/blog\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.urbecom.com\/blog\/wp-content\/uploads\/2019\/05\/Imagotipo800.png\",\"contentUrl\":\"https:\/\/www.urbecom.com\/blog\/wp-content\/uploads\/2019\/05\/Imagotipo800.png\",\"width\":800,\"height\":800,\"caption\":\"UrbeCOM Ecomercio S.L.\"},\"image\":{\"@id\":\"https:\/\/www.urbecom.com\/blog\/#\/schema\/logo\/image\/\"}},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.urbecom.com\/blog\/#website\",\"url\":\"https:\/\/www.urbecom.com\/blog\/\",\"name\":\"Blog de comercio electr\u00f3nico, Ecommerce y Marketing Online | urbeCOM\",\"description\":\"Blog de urbeCOM donde encontrar\u00e1s informaci\u00f3n sobre el comercio electr\u00f3nico, c\u00f3mo crear una tienda online, c\u00f3mo vender en Internet y en Redes Sociales, Marketing online, etc.\",\"publisher\":{\"@id\":\"https:\/\/www.urbecom.com\/blog\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.urbecom.com\/blog\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"es\"},{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\/\/www.urbecom.com\/blog\/la-satisfaccion-de-los-clientes-en-las-compras-online\/#primaryimage\",\"url\":\"http:\/\/www.urbecom.com\/blog\/wp-content\/uploads\/2011\/06\/e-commerce.jpg\",\"contentUrl\":\"http:\/\/www.urbecom.com\/blog\/wp-content\/uploads\/2011\/06\/e-commerce.jpg\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.urbecom.com\/blog\/la-satisfaccion-de-los-clientes-en-las-compras-online\/#webpage\",\"url\":\"https:\/\/www.urbecom.com\/blog\/la-satisfaccion-de-los-clientes-en-las-compras-online\/\",\"name\":\"La satisfacci\u00f3n de los clientes en las compras online - Blog de comercio electr\u00f3nico, Ecommerce y Marketing Online | urbeCOM\",\"isPartOf\":{\"@id\":\"https:\/\/www.urbecom.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.urbecom.com\/blog\/la-satisfaccion-de-los-clientes-en-las-compras-online\/#primaryimage\"},\"datePublished\":\"2011-06-22T13:27:19+00:00\",\"dateModified\":\"2014-11-03T10:36:18+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.urbecom.com\/blog\/la-satisfaccion-de-los-clientes-en-las-compras-online\/#breadcrumb\"},\"inLanguage\":\"es\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.urbecom.com\/blog\/la-satisfaccion-de-los-clientes-en-las-compras-online\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.urbecom.com\/blog\/la-satisfaccion-de-los-clientes-en-las-compras-online\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Portada\",\"item\":\"https:\/\/www.urbecom.com\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"La satisfacci\u00f3n de los clientes en las compras online\"}]},{\"@type\":\"Article\",\"@id\":\"https:\/\/www.urbecom.com\/blog\/la-satisfaccion-de-los-clientes-en-las-compras-online\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.urbecom.com\/blog\/la-satisfaccion-de-los-clientes-en-las-compras-online\/#webpage\"},\"author\":{\"@id\":\"https:\/\/www.urbecom.com\/blog\/#\/schema\/person\/d7c213dd82e482dbd40a897ada31a39b\"},\"headline\":\"La satisfacci\u00f3n de los clientes en las compras online\",\"datePublished\":\"2011-06-22T13:27:19+00:00\",\"dateModified\":\"2014-11-03T10:36:18+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.urbecom.com\/blog\/la-satisfaccion-de-los-clientes-en-las-compras-online\/#webpage\"},\"wordCount\":432,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/www.urbecom.com\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.urbecom.com\/blog\/la-satisfaccion-de-los-clientes-en-las-compras-online\/#primaryimage\"},\"thumbnailUrl\":\"http:\/\/www.urbecom.com\/blog\/wp-content\/uploads\/2011\/06\/e-commerce.jpg\",\"keywords\":[\"clientes\",\"satisfacci\u00f3n\",\"tienda online\"],\"articleSection\":[\"noticias\"],\"inLanguage\":\"es\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.urbecom.com\/blog\/la-satisfaccion-de-los-clientes-en-las-compras-online\/#respond\"]}]},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.urbecom.com\/blog\/#\/schema\/person\/d7c213dd82e482dbd40a897ada31a39b\",\"name\":\"Redaccion\",\"url\":\"https:\/\/www.urbecom.com\/blog\/author\/redaccion\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"La satisfacci\u00f3n de los clientes en las compras online - Blog de comercio electr\u00f3nico, Ecommerce y Marketing Online | urbeCOM","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.urbecom.com\/blog\/la-satisfaccion-de-los-clientes-en-las-compras-online\/","og_locale":"es_ES","og_type":"article","og_title":"La satisfacci\u00f3n de los clientes en las compras online - Blog de comercio electr\u00f3nico, Ecommerce y Marketing Online | urbeCOM","og_description":"Estos d\u00edas, seguimos poni\u00e9ndote al d\u00eda de noticias que nos permiten a todos conocer como est\u00e1 el comercio online en Espa\u00f1a. Esto es muy importante si quieres unirte al ecommerce. Hoy mismo, hemos visto una noticia en Internet que te puede dar muchos \u00e1nimos si quieres crear una tienda online: seg\u00fan un informe hecho p\u00fablico [&hellip;]","og_url":"https:\/\/www.urbecom.com\/blog\/la-satisfaccion-de-los-clientes-en-las-compras-online\/","og_site_name":"Blog de comercio electr\u00f3nico, Ecommerce y Marketing Online | urbeCOM","article_publisher":"https:\/\/www.facebook.com\/urbecom","article_published_time":"2011-06-22T13:27:19+00:00","article_modified_time":"2014-11-03T10:36:18+00:00","og_image":[{"url":"http:\/\/www.urbecom.com\/blog\/wp-content\/uploads\/2011\/06\/e-commerce.jpg"}],"twitter_card":"summary_large_image","twitter_creator":"@urbecom","twitter_site":"@urbecom","twitter_misc":{"Escrito por":"Redaccion","Tiempo de lectura":"2 minutos"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Organization","@id":"https:\/\/www.urbecom.com\/blog\/#organization","name":"UrbeCOM Ecomercio S.L.","url":"https:\/\/www.urbecom.com\/blog\/","sameAs":["https:\/\/es.pinterest.com\/Urbecom\/","https:\/\/www.youtube.com\/user\/urbecom","https:\/\/www.facebook.com\/urbecom","https:\/\/twitter.com\/urbecom"],"logo":{"@type":"ImageObject","inLanguage":"es","@id":"https:\/\/www.urbecom.com\/blog\/#\/schema\/logo\/image\/","url":"https:\/\/www.urbecom.com\/blog\/wp-content\/uploads\/2019\/05\/Imagotipo800.png","contentUrl":"https:\/\/www.urbecom.com\/blog\/wp-content\/uploads\/2019\/05\/Imagotipo800.png","width":800,"height":800,"caption":"UrbeCOM Ecomercio S.L."},"image":{"@id":"https:\/\/www.urbecom.com\/blog\/#\/schema\/logo\/image\/"}},{"@type":"WebSite","@id":"https:\/\/www.urbecom.com\/blog\/#website","url":"https:\/\/www.urbecom.com\/blog\/","name":"Blog de comercio electr\u00f3nico, Ecommerce y Marketing Online | urbeCOM","description":"Blog de urbeCOM donde encontrar\u00e1s informaci\u00f3n sobre el comercio electr\u00f3nico, c\u00f3mo crear una tienda online, c\u00f3mo vender en Internet y en Redes Sociales, Marketing online, etc.","publisher":{"@id":"https:\/\/www.urbecom.com\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.urbecom.com\/blog\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"es"},{"@type":"ImageObject","inLanguage":"es","@id":"https:\/\/www.urbecom.com\/blog\/la-satisfaccion-de-los-clientes-en-las-compras-online\/#primaryimage","url":"http:\/\/www.urbecom.com\/blog\/wp-content\/uploads\/2011\/06\/e-commerce.jpg","contentUrl":"http:\/\/www.urbecom.com\/blog\/wp-content\/uploads\/2011\/06\/e-commerce.jpg"},{"@type":"WebPage","@id":"https:\/\/www.urbecom.com\/blog\/la-satisfaccion-de-los-clientes-en-las-compras-online\/#webpage","url":"https:\/\/www.urbecom.com\/blog\/la-satisfaccion-de-los-clientes-en-las-compras-online\/","name":"La satisfacci\u00f3n de los clientes en las compras online - Blog de comercio electr\u00f3nico, Ecommerce y Marketing Online | urbeCOM","isPartOf":{"@id":"https:\/\/www.urbecom.com\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.urbecom.com\/blog\/la-satisfaccion-de-los-clientes-en-las-compras-online\/#primaryimage"},"datePublished":"2011-06-22T13:27:19+00:00","dateModified":"2014-11-03T10:36:18+00:00","breadcrumb":{"@id":"https:\/\/www.urbecom.com\/blog\/la-satisfaccion-de-los-clientes-en-las-compras-online\/#breadcrumb"},"inLanguage":"es","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.urbecom.com\/blog\/la-satisfaccion-de-los-clientes-en-las-compras-online\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.urbecom.com\/blog\/la-satisfaccion-de-los-clientes-en-las-compras-online\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Portada","item":"https:\/\/www.urbecom.com\/blog\/"},{"@type":"ListItem","position":2,"name":"La satisfacci\u00f3n de los clientes en las compras online"}]},{"@type":"Article","@id":"https:\/\/www.urbecom.com\/blog\/la-satisfaccion-de-los-clientes-en-las-compras-online\/#article","isPartOf":{"@id":"https:\/\/www.urbecom.com\/blog\/la-satisfaccion-de-los-clientes-en-las-compras-online\/#webpage"},"author":{"@id":"https:\/\/www.urbecom.com\/blog\/#\/schema\/person\/d7c213dd82e482dbd40a897ada31a39b"},"headline":"La satisfacci\u00f3n de los clientes en las compras online","datePublished":"2011-06-22T13:27:19+00:00","dateModified":"2014-11-03T10:36:18+00:00","mainEntityOfPage":{"@id":"https:\/\/www.urbecom.com\/blog\/la-satisfaccion-de-los-clientes-en-las-compras-online\/#webpage"},"wordCount":432,"commentCount":0,"publisher":{"@id":"https:\/\/www.urbecom.com\/blog\/#organization"},"image":{"@id":"https:\/\/www.urbecom.com\/blog\/la-satisfaccion-de-los-clientes-en-las-compras-online\/#primaryimage"},"thumbnailUrl":"http:\/\/www.urbecom.com\/blog\/wp-content\/uploads\/2011\/06\/e-commerce.jpg","keywords":["clientes","satisfacci\u00f3n","tienda online"],"articleSection":["noticias"],"inLanguage":"es","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.urbecom.com\/blog\/la-satisfaccion-de-los-clientes-en-las-compras-online\/#respond"]}]},{"@type":"Person","@id":"https:\/\/www.urbecom.com\/blog\/#\/schema\/person\/d7c213dd82e482dbd40a897ada31a39b","name":"Redaccion","url":"https:\/\/www.urbecom.com\/blog\/author\/redaccion\/"}]}},"_links":{"self":[{"href":"https:\/\/www.urbecom.com\/blog\/wp-json\/wp\/v2\/posts\/1611"}],"collection":[{"href":"https:\/\/www.urbecom.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.urbecom.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.urbecom.com\/blog\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.urbecom.com\/blog\/wp-json\/wp\/v2\/comments?post=1611"}],"version-history":[{"count":4,"href":"https:\/\/www.urbecom.com\/blog\/wp-json\/wp\/v2\/posts\/1611\/revisions"}],"predecessor-version":[{"id":7204,"href":"https:\/\/www.urbecom.com\/blog\/wp-json\/wp\/v2\/posts\/1611\/revisions\/7204"}],"wp:attachment":[{"href":"https:\/\/www.urbecom.com\/blog\/wp-json\/wp\/v2\/media?parent=1611"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.urbecom.com\/blog\/wp-json\/wp\/v2\/categories?post=1611"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.urbecom.com\/blog\/wp-json\/wp\/v2\/tags?post=1611"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}