{"id":4891,"date":"2012-10-18T05:46:03","date_gmt":"2012-10-18T10:46:03","guid":{"rendered":"http:\/\/www.urbecom.com\/blog\/?p=4891"},"modified":"2012-10-17T07:19:24","modified_gmt":"2012-10-17T12:19:24","slug":"conservar-clientes-en-una-tienda-online","status":"publish","type":"post","link":"https:\/\/www.urbecom.com\/blog\/conservar-clientes-en-una-tienda-online\/","title":{"rendered":"Conservar clientes en una tienda online"},"content":{"rendered":"<p style=\"text-align: justify;\">El ansiado sue\u00f1o de un \u00abe-comerciante\u00bb al <a href=\"http:\/\/www.urbecom.com\/\" target=\"_blank\">crear tienda online<\/a> es ver aumentar de manera exponencial sus ventas conforme su <strong>cartera de clientes<\/strong> va tambi\u00e9n increment\u00e1ndose. Esto, lo sabemos, no es tarea f\u00e1cil. Conquistar hoy en d\u00eda a un cliente, llegar a convencerle de que nuestros productos merecen m\u00e1s confianza que la competencia m\u00e1s directa requiere de buenas dosis de tacto, paciencia, buen hacer y -sobre todo- honestidad para manejar las buenas y las malas situaciones y convencer finalmente.<\/p>\n<p style=\"text-align: justify;\"><img loading=\"lazy\" class=\"aligncenter size-full wp-image-4892\" title=\"conservar clientes en una tienda online\" src=\"http:\/\/www.urbecom.com\/blog\/wp-content\/uploads\/2012\/10\/conservar-clientes-en-una-tienda-online.jpg\" alt=\"conservar clientes en una tienda online\" width=\"600\" height=\"399\" srcset=\"https:\/\/www.urbecom.com\/blog\/wp-content\/uploads\/2012\/10\/conservar-clientes-en-una-tienda-online.jpg 600w, https:\/\/www.urbecom.com\/blog\/wp-content\/uploads\/2012\/10\/conservar-clientes-en-una-tienda-online-300x199.jpg 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/p>\n<p style=\"text-align: justify;\">Un solo pedido no basta para despertar el inter\u00e9s de un usuario por repetir compras, hay que trabajar de continuo y estar muy atentos a los movimientos de nuestros competidores m\u00e1s directos. Si podemos mejorar hemos de esforzarnos todo lo posible actuando, eso s\u00ed, dentro de una sana competencia de mercado.\u00a0 Lo creamos o no, los <strong>clientes <\/strong>saben reconocer la profesionalidad y la dedicaci\u00f3n en peque\u00f1os detalles que finalmente, tal y como insistimos a diario, cuentan.<\/p>\n<p style=\"text-align: justify;\">\u00bfC\u00f3mo puedo <strong>conservar mis clientes por siempre<\/strong>? Mantener a nuestro lado a los mismos <strong>clientes<\/strong>, y hablar de este asunto en t\u00e9rminos de a\u00f1os puede resultar algo complicado dependiendo de nuestro sector. Por ejemplo, si nos dedicamos a la comercializaci\u00f3n de todo lo relacionado con el beb\u00e9 y la maternidad resulta obvio que nuestros usuarios pasar\u00e1n por un momento vital en el que nos necesiten, pero dejar\u00e1n de interesarse por nuestros productos pasada esa experiencia. De ah\u00ed que en estos casos sea necesario no dar tanta importancia al hecho de <strong>conservar clientes<\/strong> y s\u00ed a nuestra capacidad en <strong>captar nuevos clientes<\/strong> de manera constante.<\/p>\n<p style=\"text-align: justify;\">Es necesario centrarse en la magn\u00edfica oportunidad que nos pueden brindar los <strong>clientes <\/strong>actuales al respecto de hablar bien de nosotros, con lo que aumentaremos la credibilidad hacia nuestro modelo de negocio.\u00a0 Por otro lado, aprender lo que verdaderamente significa la expresi\u00f3n \u00abatenci\u00f3n al cliente\u00bb puede abrirnos las puertas a un futuro prometedor y a un camino de \u00e9xito que nos permitir\u00e1 incluso subsistir en tiempos de crisis, esto lo saben bien todas aquellas <strong>tiendas online<\/strong> que sembraron bien su terreno y ahora se sostienen gracias a un importante \u00abcolch\u00f3n\u00bb de confianza.<\/p>\n<p style=\"text-align: justify;\">Dar al <strong>cliente <\/strong>todo aquello que necesita y en el momento justo, mantener constante una voluntad de tratar con personas y no n\u00fameros, cumplir con todos los compromisos, aportar soluciones, escuchar sugerencias, dedicar un tiempo continuo a actualizarse, tener amplitud de miras,\u00a0 valorar calidad a cantidad, ser agradecidos, siempre profesionales (aunque nos cueste una venta), arriesgados a veces pero siempre fieles a nuestra filosof\u00eda es el mejor escaparate que podemos ofrecer d\u00eda a d\u00eda en nuestro negocio digital.<\/p>\n<p style=\"text-align: justify;\">\n","protected":false},"excerpt":{"rendered":"<p>El ansiado sue\u00f1o de un \u00abe-comerciante\u00bb al crear tienda online es ver aumentar de manera exponencial sus ventas conforme su cartera de clientes va tambi\u00e9n increment\u00e1ndose. Esto, lo sabemos, no es tarea f\u00e1cil. Conquistar hoy en d\u00eda a un cliente, llegar a convencerle de que nuestros productos merecen m\u00e1s confianza que la competencia m\u00e1s directa [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[17],"tags":[22,736,365],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Conservar clientes en una tienda online<\/title>\n<meta name=\"description\" content=\"Conservar clientes depende de muchos factores, pero se construye en base a peque\u00f1os detalles que finalmente marcan la diferencia.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.urbecom.com\/blog\/conservar-clientes-en-una-tienda-online\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" 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