{"id":7996,"date":"2016-09-09T04:37:29","date_gmt":"2016-09-09T09:37:29","guid":{"rendered":"https:\/\/www.urbecom.com\/blog\/?p=7996"},"modified":"2016-10-25T03:36:56","modified_gmt":"2016-10-25T08:36:56","slug":"chat-en-vivo-para-tu-ecommerce","status":"publish","type":"post","link":"https:\/\/www.urbecom.com\/blog\/chat-en-vivo-para-tu-ecommerce\/","title":{"rendered":"Chat en vivo para tu eCommerce"},"content":{"rendered":"<p>Las exigencias del cliente cada vez son mayores, y cuando hablamos de <strong>eCommerce<\/strong> no lo son menos. Nos volvemos \u00a0menos pacientes, buscando tener todo casi instant\u00e1neamente. De hecho, hemos visto que empresas de <strong>\u00a0eCommerce<\/strong> como <strong><a href=\"http:\/\/amzn.to\/2co78pj\">Amazon<\/a><\/strong> buscan satisfacer esta necesidad de rapidez haci\u00e9ndoles llegar sus productos en una hora.<\/p>\n<p>Muchos<strong> eCommerce<\/strong> con el fin de poder dar la m\u00e1xima a sus clientes ofrecen un servicio de chat online, <strong>un soporte instant\u00e1neo, \u2018in situ\u2019<\/strong>, con el que el cliente puede contactar con un experto en el momento, desde la misma web, sin necesidad de tener que llamar a un tel\u00e9fono o salir de la misma.<\/p>\n<p>Este servicio de chat online para <strong>eCommerce<\/strong> aporta un valor a\u00f1adido a la empresa, que muestra su af\u00e1n por <a href=\"https:\/\/www.urbecom.com\/blog\/como-establecer-el-cuidado-de-las-relaciones-con-nuestros-clientes\/\">satisfacer al cliente<\/a> y resolverle sus dudas. Esto se convierte en un <strong>aumento de las ventas<\/strong> ya que, por un lado aumenta la confianza en el sitio web, y por otro permite resolver posibles dudas que evitar\u00edan la compra final. De hecho se estima que esta herramienta <strong>incrementa las conversiones en un 20%<\/strong>. Adem\u00e1s hay que tener en cuenta que esto va a disminuir el coste del soporte t\u00e9cnico.<\/p>\n<p>En definitiva es una herramienta que va a aumentar <strong>la <a href=\"https:\/\/www.urbecom.com\/blog\/5-consejos-para-reforzar-la-confianza-en-las-ventas-online\/\">confianza de nuestros clientes<\/a><\/strong>, la calidad de nuestros servicios y nos va a proporcionar una ventaja competitiva con respecto a nuestra competencia.<\/p>\n<p>El eCommerce se humaniza, conseguimos\u00a0 mantener una relaci\u00f3n \u201cde t\u00fa a t\u00fa\u201d con nuestros potenciales clientes, al igual que sucede en los diferentes canales sociales de comunicaci\u00f3n, se busca <strong>la relaci\u00f3n directa con los que pretendemos sean nuestros prescriptores<\/strong>.<\/p>\n<p><strong>\u00bfTu tienda Online tiene Chat Online?<\/strong>&#8230; \u00a1Nos esperes m\u00e1s!<\/p>\n<p>Puedes entrar en nuestra <a href=\"https:\/\/www.urbecom.com\">web<\/a> y utilizar la plataforma de mensajer\u00eda instant\u00e1nea para preguntarnos cualquier duda.<\/p>\n<p>\u00a1Te esperamos!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Las exigencias del cliente cada vez son mayores, y cuando hablamos de eCommerce no lo son menos. Nos volvemos \u00a0menos pacientes, buscando tener todo casi instant\u00e1neamente. De hecho, hemos visto que empresas de \u00a0eCommerce como Amazon buscan satisfacer esta necesidad de rapidez haci\u00e9ndoles llegar sus productos en una hora. Muchos eCommerce con el fin de [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":7998,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[17,778,112,747,13],"tags":[1228,1088,51,37,337,7,39],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Chat online para tu tienda<\/title>\n<meta name=\"description\" content=\"Muchos\u00a0eCommerce\u00a0con el fin de poder dar la m\u00e1xima a sus clientes ofrecen un servicio de chat online,\u00a0un soporte instant\u00e1neo, \u2018in situ\u2019\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.urbecom.com\/blog\/chat-en-vivo-para-tu-ecommerce\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta 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